A follow-up was made to obtain additional information from the initial reporter and end-users.As per hospital staff, no one was aware as to why the report was sent to integra from health canada.It was noted that the hospital had previously purchased the suspected green armytage forceps and crile forceps from integra, teleflex and amt; therefore, the suspected product may not be an integra product.After careful review of our system, integra could not locate products with reported device id 811300.An investigation has been initiated based on the reported information.Upon completion of the investigation, a follow-up report will be submitted.
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The reported crile hemostatic forceps (811300) was not returned for evaluation and lot number information has not been provided; therefore, an investigation of the device could not be performed.The reported product id does not match any integra product; thus, manufacturing records could not be reviewed.The device's identity and manufacturer is unknown, and the product is not available for return.Definitive root cause cannot be determined.The issue snapping during use may be the result of rough handling or environmental damage.If additional relevant information becomes available in the future, this complaint will be reopened, and the respective evaluation performed.Trends will be monitored for this and similar issues.At present, we consider this complaint to be closed.
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