Catalog Number 364941 |
Device Problem
Missing Information (4053)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/14/2022 |
Event Type
malfunction
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Event Description
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It was reported when using the bd vacutainer® urine collection cup, the device experienced no label or missing label information.This event occurred an unspecified amount of times.The user states; "several times".The following information was provided by the initial reporter.The customer stated: translated event; "when opening the carton several jars without labels.".
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Manufacturer Narrative
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Date of event: unknown.The date received by manufacturer has been used for this field.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported when using the bd vacutainer® urine collection cup, the device experienced no label or missing label information.This event occurred an unspecified amount of times.The user states; "several times".The following information was provided by the initial reporter.The customer stated: translated event; "when opening the carton several jars without labels.".
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Manufacturer Narrative
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H.6.Investigation summary: bd received 1 photograph from the customer in support of this complaint, showing 2 cups partially filled with liquid and the issues of damaged packaging and difficult to use were not observed.This product is not retained therefore, the investigation is limited as not retain testing could be performed.Bd was unable to duplicate or confirm the customer¿s indicated failure modes because no evidence was provided.Bd was not able to identify a root cause for the indicated failure mode.The device history records were reviewed with no issues being identified.There were no related quality notifications.All processes and final inspections comply with specification requirements.
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Search Alerts/Recalls
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