T2 biosystems' distributor (turkey) relayed a customer complaint that the t2bacteria panel produced a negative e.Coli result on a reported positive clinical sample using t2dx instrument isa1821000281.The customer reported the false negative result as compared to positive blood culture.The reporter also made a statement suspecting contamination of the blood culture used in comparison, that has not been confirmed.After multiple inquiries by t2, details related to patient demographics and patient treatment were not provided by the customer.Specific run data was also not transferred preventing any further investigation by t2 service engineers.Quality checks were run by the customer and confirmed functionality and performance of the t2dx instrument.
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