This mdr was generated under protocol (b)(4) as a result of warning letter cms# (b)(4).Manufacturing device history record review was not performed because the results of the complaint investigation do not indicate a problem with the manufacture of the device.No causes or potential causes of the customer's reported problem were found during the review of service and repair records.Visual inspection observed that the device was in fair condition.During functional testing, the temp check was installed and the unit failed to turn on.The reported problem was confirmed.He root cause of the reported issue was found to be broken power switch resulting to no power connectivity.A corrective and preventative action has been opened to address the reported issue.No actions were taken.(udi) is unknown.No product information has been provided to date.
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