Model Number 71992-01 |
Device Problems
Unable to Obtain Readings (1516); Device Displays Incorrect Message (2591)
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Patient Problems
Hot Flashes/Flushes (2153); Dizziness (2194); Loss of consciousness (2418); Confusion/ Disorientation (2553)
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Event Date 07/11/2022 |
Event Type
Injury
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Event Description
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A customer reported receiving a sensor error message from the adc device.The customer became confused with symptoms of feeling flush, dizziness, and lost consciousness.The customer was unable to self-treat, however, no third-party intervention was reported.There was no report of death or permanent injury associated with this event.
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Manufacturer Narrative
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Sensor (b)(4) has been returned and investigated.Visual inspection has been performed on sensor and no issues were observed.The sensor plug was seated in mount properly.Extracted data from returned sensor using approved software.Sensor found to be in state 5 (indicating normal termination).Removed the sensor plug and inspected the plug assembly, no failure mode observed.The current was applied to the sensor to perform linearity testing while in the test fixture.All results were within specification.All results were within specification.No malfunction or product deficiency was identified.All pertinent information available to abbott diabetes care has been submitted.
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Manufacturer Narrative
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Sensor (b)(6) has been returned and investigated.The sensor plug is fully seated and no issues were observed on the sensor patch.Extracted data from the returned sensor using approved software.The sensor was found to be in sensor state 5 (indicating normal termination).Inspected the plug assembly, no issues were observed.Watermark was observed at the base of the tail.Issue is not confirmed.An extended investigation has been performed for the reported complaint and it has been determined that there was no indication that the product did not meet specification.The dhrs (device history review) for the libre sensor and libre sensor kits were reviewed and the dhrs showed the libre sensor and libre sensor kits passed all tests prior to release.All pertinent information available to abbott diabetes care has been submitted.This serves as a correction report.Section h10 has been updated to include npr results.
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Event Description
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A customer reported receiving a sensor error message from the adc device.The customer became confused with symptoms of feeling flush, dizziness, and lost consciousness.The customer was unable to self-treat, however, no third-party intervention was reported.There was no report of death or permanent injury associated with this event.
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Search Alerts/Recalls
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