Livanova received report that, immediately after support initiation, a high infusion pressure alarm was displayed on an escort controller connected to a tandemheart pump.The medical team was not able to resolve the issue, therefore the tandemheart pump was replaced.Through follow-up communication with the customer, livanova learned on (b)(6) 2022 that the patient experienced major bleeding during the event.The additional event description also states that the user attempted to change out the controller without improvement before the pump was exchanged.
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Livanova manufactures the tandemheart pump.The reported event occurred in (b)(6).Through follow-up communications, livanova learned that there were no kinks on the iv tubing.Additionally, it was reported that tubing was exchanged twice without solving the alarm.A log file analysis was performed, which confirmed a persistent high infusion pressure.All the other measured parameters (flow, current, speed) were within specifications in the log file.The device was not made available for return due to the patient being a covid patient, so an investigation of the complained unit could not be performed.A review of the dhr for the involved tandemheart pump did not identify any deviations or non conformities relevant to the reported issue.Considering all above facts, it cannot be ruled out that reported event was due to a defective pump.However, the pump was not available for return so an exact root cause could not be determined.If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.
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