Model Number 320550 |
Device Problem
Loose or Intermittent Connection (1371)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/30/2022 |
Event Type
malfunction
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Event Description
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It was reported that 15 bd nano¿ 2nd gen pen needles were difficult to attach to their pen.The following information was provided by the initial reporter: "consumer reported he's having issues attaching non patient end to pen stated, they will not stay on 15 pen needles affected".
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Manufacturer Narrative
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Date of event: unknown.The date received by manufacturer has been used for this field.Initial reporter e-mail: unknown.A device evaluation is anticipated but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported that 15 bd nano¿ 2nd gen pen needles were difficult to attach to their pen.The following information was provided by the initial reporter: "consumer reported he's having issues attaching non patient end to pen stated, they will not stay on 15 pen needles affected".
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Manufacturer Narrative
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H6: investigation summary customer returned a total of 23 used 4mm, 32 gauge nano pro pen needles.No teardrop labels were returned for lot identification.The pen needles were visually inspected.22 of the pen needles were found to have bent needles on the non-patient side of the hub¿s needle cannula.This damage shows the user having difficulty attaching the pen needle, as the bent cannula would disrupt normal usage.Based on the damage present, the needles bending may have occurred accidentally while the user was preparing the pen needle for use, potentially if the pen was not properly aligned with the cannula.The remaining sample could be attached to a test pen without issue.A lot history review was carried out and no related non conformances were raised in association with this packaged lot concluding all inspections were performed as per the applicable operations and met qc specifications.Based on the samples received, embecta found that 22 of the pen needles had become bent on the non-patient side.This damage could interfere with the pen needle attaching to the insulin pen.The root cause of the needles bending appears to be accidental damage from stresses caused by the user during routine use.This would result in being unable to attach the insulin pen as intended.
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Search Alerts/Recalls
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