The manufacturer became aware of a complaint while using an alice 6 psg system.After the overnight study was performed, the user complained of alleged red marks/ burn marks on the forehead (from an eeg gold cup electrode) and on the arm from a masimo spo2 sensor which was very worn.The forehead redness was found to be from scratching the area after the sensor was removed, but the dermatologist felt the arm burn was more severe than a blister and prescribed ointment for that area.There was no serious patient harm or injury reported.The device with accessories has not yet been returned for investigation.The investigation is on-going.A follow up final report will be submitted when the investigation is complete.
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The manufacturer previously became aware of a complaint while using an alice 6 psg system.After the overnight study was performed, the user complained of an alleged red mark/ burn marks on the forehead (from an eeg gold cup electrode) and on the arm from a masimo spo2 sensor which was very worn.The forehead redness was found to be from scratching the area after the sensor was removed, but the dermatologist felt the arm burn was more severe than a blister and prescribed ointment for that area.There was no serious patient harm or injury reported.The device has not yet returned to the manufacturer for evaluation.At this time, no further investigation can be performed.If any additional information is received, a follow up report will be filed.Section(s) b1, b2, has changed related to the complaint changing from the reported adverse event to a product problem.Section h1 has changed to reflect a malfunction.Section h6 health effect- impact code, type of investigation, investigation findings and investigation conclusions has been updated.Section d9 corrected in this report.
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