The device was returned and evaluated, and the customer¿s allegation was confirmed as the flexible tube of the insertion section was crushed.The forceps stopper cap had become loose, scratches were found on the insertion tube, forceps could not be inserted at all due to the collapse of the forceps channel, and the forceps channel was crushed but the channel cleaning brush inserted smoothly.Additionally, the light guide (lg) bundle was broken, scratches were found on the curved rubber adhesive part; scratches were found on the operation part, switch box, grip, and universal cord.Scratches were also found on the following device parts: video cable, video connector, lg connector, and video connector case.The investigation is ongoing and follow-up with the user facility is currently being performed.A supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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The customer reported to olympus that while using the visera hysterovideoscope, the insertion section was found to be crushed.There was no patient harm associated with the event.The device was returned and evaluated, and the forceps stopper cap was found to be loose.This mdr is being submitted to capture the reportable malfunction found during the device evaluation.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.Please see updates to h4, h6 and h10.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 14 years since the subject device was manufactured.Based on the results of the investigation, it¿s likely the loose instrument channel port was due to stress, handling or other factors.The root cause of this event was unable to be identified.Olympus will continue to monitor field performance for this device.
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