Drive devilbiss healthcare was notified of an incident involving a bath stool by an end user, who stated that she "leaned back to reach for something that was behind me and the leg gave way, completely bent.I fell back landing on my coccyx first, then the rest of my back and then my head hit the cabinet." the end user reported icing the affected area, taking ibuprofen for pain and seeing a chiropractor.Drive is currently investigating the incident, including attempting to retrieve the product and inspect it, and will file an update if additional information becomes available.
|
Drive devilbiss healthcare was notified of an incident involving a bath stool by an end user, who stated that she "leaned back to reach for something that was behind me and the leg gave way, completely bent.I fell back landing on my coccyx first, then the rest of my back and then my head hit the cabinet." the end user reported icing the affected area, taking ibuprofen for pain and seeing a chiropractor.The product was returned and evaluated.The root cause could not be determined as the end user weight was never provided to confirm if they were within weight capacity (300lbs) utilizing the shower stool.The defect rate for this specific issue is only (b)(4) in 2022 and only one complaint related for 2021.
|