Arjo became aware of the nimbus 4 mattress malfunction.The customer staff claimed the mattress over-inflation.The issue was detected at the time of preparing the device for use.No patient was involved.No injury was claimed.The involved device was excluded from use and returned to arjo.The nimbus mattresses consist of a top cover which covers the mattress support surface consisting of the sheet with air-filled cells under which is located the automatt sensor pad (mattress base).The claimed mattress over-inflation was caused by the automatt sensor pad failure.Based on the results of the mattress evaluation, the cause of the mattress base failure was an incorrect circulation of the air in the automatt sensor pad.The failure was caused by a damaged inner tube of the automatt sensor pad.The tube is made of tpu (thermoplastic polyurethane) and is responsible for transporting the air to the automatt sensor pad.When the tube cracks, the air is accumulated in a sealed automatt sensor pad cover, causing its over-inflation.The analyzed issue (automatt over-inflation) was addressed by the field safety corrective action (fsn-suz-001-2021, resh#87752) that has been already completed on the us market.In summary, the mattress was faulty and from that perspective, the nimbus mattress did not meet the performance specification.No patient was involved when the issue occurred.The complaint was decided to be reportable due to the automatt sensor pad failure causing over-inflation and risk for serious injury.
|