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Catalog Number PRO7000SE |
Device Problem
Unintended Ejection (1234)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Event Description
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The sales representative reported on behalf of the customer that pro7000se, hall micropower+ high speed drill was being used on an unknown date during an unknown procedure when it was reported ¿the bur wasn¿t locking into the handpiece, once i went into the account and saw what was going on, it¿s clear that something inside the handpiece itself is cutting the burs in half and causing them to eject out of the handpiece.¿ further assessment answers were requested of the reporter and a good faith effort was completed; however, the reporter has not responded to our attempts for information.There was no report of injury, medical intervention or extended hospitalization required for the patient.This report is being raised on the basis of malfunction with potential for injury upon reoccurrence.
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Manufacturer Narrative
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The reported device is being returned to conmed for evaluation.A supplemental and final report will be filed following the completion of the device evaluation and complaint investigation.This issue will continue to be monitored through the complaint system to assure patient safety.
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Manufacturer Narrative
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The reported event of ¿bur not locking into hand piece¿ is not confirmed.Evaluation of the device found collet bearing failure and the cast stator failed ground bond test.Additionally, the pm is overdue.The service history was reviewed, and no previous service data was found.A device history review was not conducted as the device has been in the field more than 12 months.(b)(4).Per the instructions for use, the user is advised the following: to ensure all accessories are correctly and completely attached and to perform the required preoperative functional tests for the equipment and accessories prior to each use.The ifu also advises the user that it is essential that the equipment be serviced as scheduled to retain optimum performance and reliability; the micropower+ handpieces shall be returned every 12 months for servicing.This issue will continue to be monitored through the complaint system to assure patient safety.
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Event Description
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The sales representative reported on behalf of the customer that pro7000se, hall micropower+ high speed drill was being used on an unknown date during an unknown procedure when it was reported ¿the bur wasn¿t locking into the handpiece, once i went into the account and saw what was going on, it¿s clear that something inside the handpiece itself is cutting the burs in half and causing them to eject out of the handpiece.¿ further assessment answers were requested of the reporter and a good faith effort was completed; however, the reporter has not responded to our attempts for information.There was no report of injury, medical intervention or extended hospitalization required for the patient.This report is being raised on the basis of malfunction with potential for injury upon reoccurrence.
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Search Alerts/Recalls
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