The following fields were updated due to additional information: d10: device available for eval yes, d10: returned to manufacturer on: 09-nov-2022.H6: investigation summary: customer returned a total of (b)(4) used 4mm, 32 gauge nano pro pen needles.The lot number could not be confirmed as no teardrop labels were returned.The pen needles were visually inspected prior to testing.2 of the pen needles were found to have bent needles on the non-patient side of the hub¿s needle cannula.This damage would prevent the pen needle from properly attaching to the insulin pen.Based on the damage present, the needles bending may have occurred accidentally while the user was preparing the pen needle for use, potentially if the pen was not properly aligned with the cannula.The remaining samples were attached to a test pen filled with saline.Saline was pushed through the system and out the distal tip of the remaining pen needle.No issues were found with the remaining pen needle.A complaint lot history check was performed on lot # 2026081 for does not attach as intended.Based on the samples received, embecta found that 2 pen needles had become bent on the non-patient side.This damage could be the result of attempting to attach the pen needles at the wrong angle, resulting in the cannulas bending and preventing the pen needles from attaching to the pen.The root cause of the needles bending appears to be accidental damage from stresses caused by the user during routine use.H3 other text : see h10.
|