The customer reported that during a patient procedure, using a glidescope avl video baton 3-4, the image intermittently "flickers" and then disappears.The customer was able to complete the procedure by manipulating the video baton until the image reappeared.No reports of a delay in the procedure, use of a backup device, or harm to the patient or user was reported.
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A replacement glidescope avl video baton 3-4 was provided to the customer, and the reported video baton was returned to verathon for evaluation.A verathon technical service representative evaluated the video baton and confirmed the reported image issue.When connecting the reported video baton to a known, good, test glidescope video monitor, the image on the test monitor produced an intermittent image.When the verathon technical service representative manipulated the video baton's cable, the image would disappear entirely.Upon visual inspection of the device, the verathon technical service representative reported seeing damage to both the video baton's housing and lens.The camera image quality test was performed and failed for the reported glidescope avl video baton 3-4.Upon completion of the evaluation the reported glidescope avl video baton 3-4 was scrapped as it had already been replaced prior to its return to verathon, and there being no repairs available for this device.Corrective action is currently not required at this time.Verathon will continue to monitor for trends.
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