The hillrom technician found the hilo drive control box assy needed to be replaced.Per the hillrom service manual, it is necessary for the resident® ltc bed to have an effective maintenance program.We recommend that you do annual preventive maintenance.Test each control lockout switch individually to make sure of proper operation.Check the power cord, plug, and wiring for cuts, nicks, or breaks.Make sure that the wiring is routed where it is not pinched.Replace if necessary.A search of the hillrom maintenance records did not show hillrom performed any preventative maintenance on this bed.It is unknown if the facility performs preventative maintenance on their beds.The technician replaced the hilo drive control box assy to resolve the reported event.Based on this information, no further action is required.
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