Due to the automated manufacturing execution system (mes) there are controls in the manufacturing process to ensure the product met specifications upon release.During visual/microscopic inspection, the stent stabilizer was found to be broken/fractured at the proximal end.The stent delivery catheter was found to be intact.The stent was found to be intact.During functional inspection, the stent failed/unable to deploy and stent friction functional test was passed.The device was flushed, and the stent was deployed without difficulties.No friction noted.The reported event is covered in the device directions for use (dfu).As well, the risk of the reported event is documented in the risk documentation and there are current controls to mitigate the risk of the as reported event.The reported codes stent friction and stent failed/unable to deploy were not confirmed during device analysis.The device did not meet specifications when received for complaint investigation based on visual inspection.Additional information received indicated that the device was prepared for use as per the directions for use, the device was confirmed to be in good condition prior to use on the patient, continuous flush was set up and maintained and the patients anatomy was described as 'moderately tortuous'.The device was returned and the proximal end of the stent stabilizer was found to be broken/fractured.Functional testing was performed and there was no resistance noted and the stent was able to be deployed without difficulties.It is probable that the moderately tortuous anatomy may have caused the damage noted to the device and reported events during use.An assignable cause of procedural factors will be assigned to the stent friction and stent failed/unable to deploy, and to the as analyzed stent stabilizer broken/fractured during use, as the issue is associated with a product that meets stryker design and manufacture specifications and was used in according with the dfu but due to procedural and/or anatomical factors during use.
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