MAUDE Adverse Event Report: SENSEONICS INC. EVERSENSE TRANSMITTER; EVERSENSE CONTINUOUS GLUCOSE MONITOR SYSTEM

Model Number 102208-620

Device Problem Imprecision (1307)

Patient Problem Hypoglycemia (1912)

Event Date 10/16/2022

Event Type  Injury  

Manufacturer Narrative

The manufacturer is currently performing an investigation and will provide the results with the supplemental report.

Event Description

On october 17th 2022, senseonics was made aware of an adverse event where user experienced hyperglycemia due to inaccuracies in sensor readings and system did not alter the user.

Manufacturer Narrative

A review of the in-vivo data shows that on the date of reported missed hyperglycemic event, the sg of the customer was 151mg/dl; but no bg was entered into the system.The user didn't receive a high glucose alert because the sg value never reached above the high alert level.Although the customer's complaint was confirmed, the investigation did not find any malfunction with the sensor.The investigation found that the customer was not properly calibrating the system.During our review of calibrations since insertion, we observed symptoms consistent with situations where estimated values provided by the app were entered as calibrations rather than true bg values.Using false bg values for calibration leads the system to discrepancies which eventually cause inaccuracies.Please refer to sf case# (b)(4) where escalation response was provided to the user.As recommendation, user was advised to enter true finger stick bg measurements for calibration.No further investigation was necessary for this complaint.H4.Device manufacturer date updated to 28 jan 2022.H3.Device evaluated by manufacturer? yes.H6.Investigation findings updated to 114.H6.Investigation conclusions updated to 19.

• Brand Name: EVERSENSE TRANSMITTER
• Type of Device: EVERSENSE CONTINUOUS GLUCOSE MONITOR SYSTEM
• Manufacturer (Section D): SENSEONICS INC.; 20451 seneca meadows parkway; germantown MD 20876 7005
• Manufacturer (Section G): SENSEONICS INC.; 20451 seneca meadows parkway; germantown MD 20876 7005
• Manufacturer Contact: vallikannu somasundaram ; 20451 seneca meadows parkway; germantown, MD 20876-7005
• MDR Report Key: 15811886
• MDR Text Key: 303798308
• Report Number: 3009862700-2022-00172
• Device Sequence Number: 1
• Product Code: QHJ
• UDI-Device Identifier: 00817491022936
• UDI-Public: 817491022936
• Combination Product (y/n): Y
• Reporter Country Code: US
• PMA/PMN Number: P160048
• Number of Events Reported: 1
• Summary Report (Y/N): N
• Report Source: Manufacturer
• Source Type: Consumer
• Reporter Occupation: Other
• Type of Report: Initial,Followup
• Report Date: 10/17/2022

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Date FDA Received: 11/17/2022
• Is this an Adverse Event Report?: Yes
• Is this a Product Problem Report?: No
• Device Operator: Lay User/Patient
• Device Expiration Date: 01/28/2023
• Device Model Number: 102208-620
• Device Catalogue Number: FG-5902-01-001
• Device Lot Number: 129004
• Was Device Available for Evaluation?: No
• Is the Reporter a Health Professional?: No
• Date Manufacturer Received: 10/17/2022
• Was Device Evaluated by Manufacturer?: Yes
• Date Device Manufactured: 01/28/2022
• Is the Device Single Use?: No
• Is This a Reprocessed and Reused Single-Use Device?: No
• Type of Device Usage: Initial
• Patient Sequence Number: 1
• Patient Outcome(s): Other
• Patient Age: 65 YR
• Patient Sex: Female