Model Number 27093 |
Device Problems
Inadequate User Interface (2958); Output Problem (3005); Key or Button Unresponsive/not Working (4063)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/31/2022 |
Event Type
malfunction
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Manufacturer Narrative
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The astral device was returned to a resmed authorized third party service center.Evaluation confirmed the reported complaint.The investigation methods, results, and conclusion are not finalized at this stage.If more information becomes available, a supplemental report will be submitted.Resmed reference#: (b)(4).
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Event Description
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It was reported to resmed that an astral device had an unresponsive touchscreen and would not start ventilation.There was no patient harm or serious injury reported as a result of this incident.
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Event Description
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It was reported to resmed that an astral device had an unresponsive touchscreen and would not start ventilation.There was no patient harm or serious injury reported as a result of this incident.
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Manufacturer Narrative
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The astral device was returned to resmed for an investigation.Performance testing confirmed the reported complaint.Based on all available evidence and complaint investigations of a similar nature, the investigation determined that the reported complaint was due to physical damage.Resmed¿s risk analysis for this failure mode concludes that the risk is acceptable.Resmed reference#: (b)(4).
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Search Alerts/Recalls
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