Model Number E5X2HD103BAAAA |
Device Problem
Detachment of Device or Device Component (2907)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/04/2022 |
Event Type
malfunction
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Manufacturer Narrative
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The investigation is in progress.Conclusions will be provided within the follow up report once the investigation is completed.
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Event Description
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Following the information provided the bed was found in the bedstore by arjo technician.It was damaged with twisted backrest and frame as if the backrest had been raised against an immovable object.The photographic evidence provided shows that the lower arm of head left side rail was detached from its mounting point at the bed, resulting in the side rail hanging freely.There is no indication of patient involvement.No injury was sustained.
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Manufacturer Narrative
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The investigation is in progress.Conclusions will be provided within the follow up report once the investigation is completed.
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Manufacturer Narrative
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Following the information provided the safety side was partially detached.The circumstances of the damage occurrence remained unknown as the bed was found in in the bed store.The bed was taken out of use.The evaluation provided, revealed that the bed frame was bent and the side rail was damaged (the side rail lower arm was detached from the bed frame).There is no allegation of patient involvement.No injury was sustained.The review of post-market surveillance data revealed that the main factor which could lead to the side rail detachment might be related to an excessive force applied to the side rail.This is in line with the bed frame condition: the side rail panel was partially detached from the bed frame and dent in moulding was visible, additionally, the bed frame was bent.The observed damages may indicate that the side panel was blocked by the obstacle during the raising of the backrest.The photography evidence provided to complaint showed that wall fittings which were installed near the bed safety side may obstruct the side rail movement.The instructions for use for enterprise 5000x (746-577-en) include the instructions for safe operation to avoid damage of the side rails as follows: ¿when the bed is operated, make sure that obstacles such as beside furniture do not restrict its movement." "check operation of side rails" - this is a preventive maintenance activity to be performed daily by the caregiver.Arjo device failed to meet its performance specification since the side rail panel was partially detached from the side rail mechanism and the bed frame was bent.There was no allegation of any patient involvement.No injury was claimed.This complaint is deemed reportable due to the safety side detachment from the bed frame.
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Search Alerts/Recalls
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