Model Number HL-90 |
Device Problem
Leak/Splash (1354)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/13/2022 |
Event Type
malfunction
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Manufacturer Narrative
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Udi is unknown.No information has been provided to date.A product sample was received and is awaiting evaluation and investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Event Description
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It was reported that the unit had an internal leak.There has been no report of patient involvement or no observable clinical symptoms or a change in symptoms identified in the patient.
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Manufacturer Narrative
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The event date was updated.A product sample was received and is awaiting evaluation and investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Event Description
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Additional information was received via email on 8-dec-2022.The event date was updated.No patient was involved.
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Manufacturer Narrative
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Other, other text: h6: event problem and evaluation codes: updated.H3: device evaluated by manufacturer: updated.H10: device evaluation: the device was returned for investigation.Visual inspection and functional tests were performed.The customer reported problem was not related to a previous repair.Visual inspection found the device with foreign material in the reservoir tank, cracked enclosure underneath the drain fitting, and the enclosure contained minor wear and tear.There was no evidence of the reported error in the event history log (ehl).The reported problem was duplicated/verified during functional testing.The crack was large enough to leak water, confirming the customer complaint.The most probable root cause was due to wear and tear over time from the elbow fitting installation.The investigation was unable to determine who or what caused it.No action was taken due to the age and condition of the device.It was deemed beyond economical repair and will be scrapped.The root cause was unknown.The product is beyond a year from manufacture date and there was no indication of a manufacturing defect during the investigation, so a device history record review was not performed.Service history review identified this device has not been in for service previously.This remediation mdr was generated under protocol (b)(4), as a result of warning letter cms# (b)(4).
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Search Alerts/Recalls
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