Model Number 72081-01 |
Device Problems
Unable to Obtain Readings (1516); Device Displays Incorrect Message (2591)
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Patient Problems
Hyperglycemia (1905); Tachycardia (2095)
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Event Date 10/31/2022 |
Event Type
Injury
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Event Description
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The spouse of a customer reported via email an unspecified error message with the adc device.The reporter indicated that the customer was experiencing symptoms of shortness of breath and rapid heart rate, and no sensor readings were able to be obtained when scanning sensor.The reporter then obtained a capillary glucose result of "higher than 600 mg/dl" and treated with customer with 20 iu insulin (type unknown), and additionally treated customer with inhaler.There was no report of death or permanent injury associated with this event.
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Manufacturer Narrative
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The product has been requested back for an investigation.A follow-up report will be submitted once additional information is obtained.The date the incident occurred is unknown.The date entered is the date abbott diabetes care became aware of the event.N/a was selected for g4 as it is unknown if the user was using android, ios, or a fs libre reader with the fs libre 3 sensor.The device manufacturing date is unknown.The date entered is the date abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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The spouse of a customer reported via email an unspecified error message with the adc device.The reporter indicated that the customer was experiencing symptoms of shortness of breath and rapid heart rate, and no sensor readings were able to be obtained when scanning sensor.The reporter then obtained a capillary glucose result of "higher than 600 mg/dl" and treated with customer with 20 iu insulin (type unknown), and additionally treated customer with inhaler.There was no report of death or permanent injury associated with this event.
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Manufacturer Narrative
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Repeated attempts by adc to retrieve the product were unsuccessful and/or the customer discarded the product.No product has been returned and a valid serial number has not been provided.An extended investigation has been performed for the reported complaint and it has been determined that there was no indication that the product did not meet specification.Clinical data was reviewed and confirmed that libre sensors continue to be safe, effective, and perform as intended in the field.A tripped trend review was conducted for the reported complaint and fs libre sensors, no trends were identified that would indicate any product related issues.If the product is returned, a physical investigation will be performed, and a follow-up report submitted.All pertinent information available to abbott diabetes care has been submitted.
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Search Alerts/Recalls
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