Based on the collected information it was not possible to determine the root cause of the alleged unintended indigo module activation.The evaluation of the involved device could not be performed by arjo because the facility did not report this event to arjo at the time of the incident, moreover, after the event, the facility removed all enterprise beds with indigo from service and therefore it was not possible to identify the bed involved in the complained event.The instructions for use (ifu) for indigo module (416260-en) includes the following information regarding the correct operation of the module: "when operating indigo, maintain contact with bed at all times", "after using indigo: deactivate indigo and apply brakes by placing the pedal in the most downward position".Arjo device failed to meet its performance specification since the device allegedly activated unintended.The device was not used for a patient treatment when the malfunction occurred.This complaint is deemed reportable due to allegation of an unintended activation and movement of the indigo module of the bed.Device not available for evaluation.
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