Model Number 10762472 |
Device Problem
Break (1069)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 11/14/2022 |
Event Type
malfunction
|
Manufacturer Narrative
|
Siemens is conducting a thorough investigation of the reported events.As this event is under investigation, a root cause has not yet been determined.A follow-up report will be filed upon completion of the investigation.
|
|
Event Description
|
It was reported to siemens that an issue occurred while using the luminos agile max.During patient transfer from the table to the stretcher, the emergency stop button on the table side was broken.The patient was not injured.No problem has been detected for the installed base which requires an immediate action.The local customer service engineer was dispatched to the site and replaced the emergency stop button and restored functionality to the system.
|
|
Manufacturer Narrative
|
H3, h6: the investigation of the reported issue was completed.According to the provided information, a mechanically broken emergency button was found during system check.According to the service organization the button broke when it was hit by a stretcher or patient bed during patient transfer.Despite the defect, the emergency circuit could be activated successfully by pressing the button, however the button did not engage in locked position.Even so, system movement and radiation are stopped until the next movement/radiation is triggered by the user.Additional emergency stop buttons are located on the bucky wall stand and on the control room module and can be used in the case of failure of the tabletop emergency stop.Another way to stop movement and radiation is via the ¿emergency stop¿ button for the examination room.To protect the button from collisions a rubber ring bumper is placed around the housing by design.The button does not stand out and can only be damaged when it is hit directly (e.G.By a patient bed corner).It cannot be completely protected against collision as it must remain easily accessible.It is required to check the functionality of the emergency buttons after each startup (operator manual xpd1-320.620.01.02.02 in chapter ¿system operation / daily tests¿ on page 8/34).Thus, defective emergency buttons will be detected by the user.At the concerned customer site, the broken emergency button was replaced by the service organization.As the spare part consumption of the concerned part emerg stopswitch 2 oe3a 250vac (material number 4699351) is slightly increased further investigations are conducted regarding this part.The complaint is closed with the statements above and with reference to the ongoing examination of the topic.
|
|
Event Description
|
Additional information: only the red cap of the emergency stop (e-stop) switch was broken.The e-stop switch was still functional.
|
|
Manufacturer Narrative
|
B5: additional information.Only the red cap of the emergency stop (e-stop) switch was broken.The e-stop switch was still functional.H3, h6: additional review of the reported event and investigation results concluded that only the red cap was broken on the emergency stop (e-stop) switch and that the switch was still functional if pressed.Based on this information, this event does meet the definition of a reportable event.The complaint was therefore reclassified as not reportable as product problem.H11 corrected data: b1: the complaint issue is not a product problem as previously described in sections b1 and h10.H1: not applicable.The complaint issue was determined not to be reportable as a product problem.H6: investigation findings and investigation conclusion codes were corrected.H11 corrected data: b1: the complaint issue is not a product problem as previously described in sections b1 and h10.H1: not applicable.The complaint issue was determined not to be reportable as a product problem.H6: investigation findings and investigation conclusion codes were corrected.
|
|
Search Alerts/Recalls
|