Model Number 10697937 |
Device Problem
False Negative Result (1225)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/14/2022 |
Event Type
malfunction
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Manufacturer Narrative
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Siemens has requested further information and troubleshooting from the customer to conduct a more indepth investigation.The cause of this event is unknown.
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Event Description
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The customer reported that their clinitek novus instrument gave a false negative leukocyte result compared to retesting the same paitent sample using a visual read multistix 10sg urine strip.The customer also reported the apperance of this paitent sample was notably cloudy.There was no report of injury as a result of this event.
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Manufacturer Narrative
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The customer indicated event occurred due to user error.Per the ifu, turbid samples should not be tested.No additional investigation can be performed.
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Search Alerts/Recalls
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