Model Number 101/860/080CZ |
Device Problem
Connection Problem (2900)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/01/2022 |
Event Type
malfunction
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Manufacturer Narrative
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Device serial number/lot number is unknown, no product information has been provided to date.A product sample was received and is awaiting evaluation and investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Event Description
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It was reported that during the use of the product, the customer noticed that the suction line connector was attached in an opposite direction, which did not allow the customer to connect the connector to the mating component or perform a suction properly.No patient injury reported.
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Manufacturer Narrative
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Device evaluation: the device was returned for investigation.One decontaminated sample was returned for investigation.Under visual inspection we noticed that suction connector was bonded with the tube suctionaid in opposite direction as reported by customer.The customer reported issue was confirmed.Affected part suction line sub-assembly is manually assembled.History of customer complaints and internal nonconformities (ncmrs) was reviewed and any similar nonconformity was recorded.This incident is therefore considered to be isolated incident only caused by sister site operator error.The cause of the reported problem was traced to the supplier manufacturing process.No lot number was provided; therefore, dhr (device history review) could not be performed.
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Search Alerts/Recalls
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