It was reported that outside of surgery the device had low power.There was no injury, no additional medical intervention, and no delay.No adverse event was reported as it relates to the event.Due diligence is complete.If additional information is provided, a supplemental report will be submitted.
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This complaint is recorded by zimmer biomet under (b)(4).Following sections were updated or corrected: b4, b5, d2, d4, d9.G1, g3, g6, h1, h2, h3, h4, h6 and h10.Review of the most recent repair record determined the motor did not run and the cable had contact issues.The motor and plug harness assembly were replaced to resolve the reported issue.Review of the device history record identified no deviations or anomalies during manufacturing.A definitive root cause cannot be determined.The event is confirmed.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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