Catalog Number 320555 |
Device Problem
Misconnection (1399)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 11/10/2022 |
Event Type
malfunction
|
Event Description
|
It was reported that the bd nano¿ pro ultra-fine¿ pen needle was hard to attach.The following information was provided by the initial reporter: consumer reported pen needles are hard to attach to her pen stated, she cannot use the new pen needles because of the poor design stated, she really struggles to attach pen needle to pen.
|
|
Manufacturer Narrative
|
Date of event: unknown.The date received by manufacturer has been used for this field.A device evaluation is anticipated but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
|
|
Manufacturer Narrative
|
H6: investigation summary no samples (including photos) were returned therefore the complaint could not be confirmed and the root cause is undetermined.A lot history review was carried out and no related non conformances were raised in association with this packaged lot concluding all inspections were performed as per the applicable operations and met qc specifications.
|
|
Event Description
|
It was reported that the bd nano¿ pro ultra-fine¿ pen needle was hard to attach.The following information was provided by the initial reporter: consumer reported pen needles are hard to attach to her pen stated, she cannot use the new pen needles because of the poor design stated, she really struggles to attach pen needle to pen.
|
|
Event Description
|
It was reported that the bd nano¿ pro ultra-fine¿ pen needle was hard to attach.The following information was provided by the initial reporter: consumer reported pen needles are hard to attach to her pen, stated, she cannot use the new pen needles because of the poor design, stated, she really struggles to attach pen needle to pen.
|
|
Manufacturer Narrative
|
The following fields were updated due to additional information: d10: device available for eval yes, d10: returned to manufacturer on: 05-jan-2023.H6: investigation summary: the customer returned two unused pen needles 0.2mm x 4mm 32g (lot#1342185) and a single use disposable pen injector.Consumer reported that the pen needles are hard to attach.The returned pen needles were visually inspected, and no damages were observed.The tear drop label was removed during the investigation and both the pen needles were tested with a pen injector, and both the needles were attached and detached as intended.Also, the needles were tested for flow, and saline expelled through the needle as intended.A lot history review was carried out and no related non conformances were raised in association with this packaged lot concluding all inspections were performed as per the applicable operations and met qc specifications.Based on the sample received, embecta was not able to confirm the customer¿s indicated failure of pen needle do not attach as intended.Root cause cannot be determined at this time as the issue is unconfirmed.H3 other text : see h10.
|
|
Search Alerts/Recalls
|