The reported issue was confirmed.The root cause of the reported issue is due to a tank harness failure.During evaluation, it was confirmed that the alarm 72 was present as it was seen in the event log.Initial test, device shows t1 at 99 (shorted thermistor).Tank harness was replaced.The device did not meet specifications and was influenced by the reported failure.The device was not in use on a device patient.The dhr is not required as this is not an out-of-box failure.The complaint or reported issue was confirmed through other elements of the investigation to not be labeling or packaging related.Correction- d, f, g, h.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the actual/suspected device was inspected.
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