The instrument was returned to and inspected by siemens this investigation has now concluded the d16 on the main board was the source of the burning smell, but it is not a fire risk.D16 fails when incorrect power is connected to the device, either through plugging in the wrong power supply (device uses a common barrel connector) or using 3.5v rechargeable batteries (device specifies using common 1.5v aa batteries).Additionally, any natural event resulting in a power surge can also cause this type of event (d16).The customer stated that the event occured when powering the instrument with only batteries.The batteries were discarded by the customer and therefore the cause of this event is unknown.
|