Per manufacturer evaluation findings: based on our initial investigation: by reviewing the similar complaint there is no indication for an increase/ trend of the reported issue.Customer complaint detected: yes; during test operation, the device "froze" without warning and operation was no longer possible.After switching off and on again, the device worked again.No relevant fault entries are recorded in the device's fault memory.Defects found: front unit defective ("freezes" sporadically, no operation of the device possible anymore).Conclusion and root cause determination: front panel module defective.Electronics defect.
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