The evaluation conclusion suggests that it is likely that the damage was caused by user error.The shaft has a dent, which could also have been caused by pulling the shaft out at an angle.The ifu points out that items can be damaged by mechanical overload.(example: inner shaft is pulled out of the outer shaft, slightly bent).Furthermore, the ifu points out that the article must be checked for possible damage before each use, since the ceramic beak is sensitive and micro cracks can form here, which can then burst and thus lead to a break.
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