Model Number HL-90 |
Device Problem
Leak/Splash (1354)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/01/2022 |
Event Type
malfunction
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Manufacturer Narrative
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No information has been provided to date.A product sample was received and is awaiting evaluation and investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Event Description
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It was reporting that the device was leaking.There has been no report of patient involvement or no observable clinical symptoms or a change in symptoms identified in the patient.
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Manufacturer Narrative
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Other, other text: additional event information received indicating date of event (updated b5, b3) h6: event problem and evaluation codes: update not required a product sample was received and is awaiting evaluation and investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Event Description
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Additional info received on 15-dec-2022: this was reported december 1st 2022 with no further information.
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Manufacturer Narrative
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Other, other text: h6: event problem and evaluation codes: updated h10: manufacturing device history record review was not performed because the results of the complaint investigation do not indicate a problem with the manufacture of the device.No causes or potential causes of the customer's reported problem were found during the review of service and repair records.A product sample was received for evaluation.Visual and functional testing was performed.Visual inspection found a cracked tank cover.Outdated printed circuit board (pcb) and power switch.Functional testing found the device leaked water from the reservoir confirming the customer complaint.No action taken due to the age and condition of the device.It is deemed beyond economical repair and will be scrapped.The root cause of the issue could not be determined.This issue will be monitored via trend analysis for any increase in occurrence.If the occurrence of this issue increases significantly, additional investigative action will be taken accordingly.This remediation mdr was generated under protocol b10010579, as a result of warning letter cms# (b)(4).
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Search Alerts/Recalls
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