Model Number MZ5304 |
Device Problem
Component Missing (2306)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/21/2022 |
Event Type
malfunction
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Event Description
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It was reported that the bd maxzero¿ extension set was missing clamp.The following information was provided by the initial reporter: clamp not on tubing.
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Manufacturer Narrative
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A device evaluation is anticipated but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Manufacturer Narrative
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H6: investigation summary no product or photo was returned by the customer.The customer complaint of clamp issues/damage related to clamp could not be verified due to the product not being returned for failure investigation a device history record review for model mz5304 lot number 22079100 was performed.There were no quality notifications issued for the failure mode reported by the customer during the production build of this set.Due to no sample being received, an investigation could not be performed and a root cause could not be determined.
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Event Description
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It was reported that the bd maxzero¿ extension set was missing clamp.The following information was provided by the initial reporter: clamp not on tubing.
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Event Description
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It was reported that the bd maxzero¿ extension set was missing clamp.The following information was provided by the initial reporter: clamp not on tubing.
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Manufacturer Narrative
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The following fields were updated due to additional information: imdrf annex c grid: c1601.Imdrf annex d grid: d03.Investigation summary: one photo was provided by the customer.The customer complaint of clamp issues/damage was verified by visual inspection of the photo provided.Review of the photo provided shows that the extension set tubing was not placed through the clamp correctly.A device history record review for model mz5304 lot number 22079100 was performed.There were no quality notifications issued for the failure mode reported by the customer during the production build of this set.Due to the physical sample not being received, investigation of the root cause for the misassembly can only be based on what can be seen from the photo provided.An investigation was conducted at the manufacturing facility and it was determined that root cause is attributed to the absence of a fixture to ensure the correct placement of the component.A quality alert was generated to assure correct assembly of the component and the option of adding an assembly fixture is being evaluated.
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Search Alerts/Recalls
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