The dermatome (id r3539700) was returned for evaluation: device history record (dhr) -a review was conducted and shows no abnormalities related to the reported failure.Failure analysis/root cause - no function or calibration issues were found.However, there was evidence of damage due to mishandling, which could have caused the reported "skipping".A team from integra have a scheduled in-service at this account.This visit will address the cleaning, handling, and use issues found during our investigation.
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