Device evaluation: 1 x oacl-10-7 of lot number c1756752 involved in this complaint was returned for evaluation, without the original packaging.With the information provided, a physical examination and document-based investigation was conducted.Lab evaluation: the device related to this occurrence underwent a laboratory evaluation on the 07 dec 2022.The returned device lab examination findings and observations can be referred through attached files.On evaluation of the device, it was noted that the pushing catheter, introducer, positioning sleeve and stent returned.Slight kink observed on pushing catheter approximately 40 cm from the hub.No damage observed on the stent.Stent moves freely over the introducer.0.035-inch wire guide passes through the stent.Document review: prior to distribution all oacl -7-5 are subjected to a visual inspection and functional checks to ensure device integrity.These inspections and functional checks are outlined in internal procedures in place at cirl.A review of the manufacturing records for oacl-7-5 of lot number c1756752 did not reveal any discrepancies that could have contributed to this complaint issue.The review of relevant manufacturing records confirms the failure mode has not previously occurred with the current lot number.Based on the information available to date, there is no evidence to suggest that there are any manufacturing issues associated with lot number ¿c1756752¿.The instructions for use, ifu0096-1 which accompanies this device instructs the user to ¿visually inspect with particular attention to kinks, bends and breaks.If an abnormality is detected that would prohibit proper working condition, do not use.¿ there is no evidence to suggest the user did not follow the ifu.Root cause review: a definitive root cause could not be determined as the circumstances of use cannot be replicated in the laboratory.A possible root cause could be attributed to difficult patient anatomy leading to difficulty advancing and placing the device.Multiple attempts have been made and no additional information has been obtained if more information does become available at a later date, the file will be reopened and re investigated.Summary: complaint is confirmed based on the customers testimony as the clinical setting that could impact on the functionality of the device cannot be replicated in the laboratory according to the information reported, the patient did not experience any adverse effects due to this occurrence.Complaints of this nature will continue to be monitored for potential emerging trends.
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