An olympus field service engineer reported on behalf of a customer, the evis lucera duodenovideoscope forceps elevator would not rise above.The event occurred during device maintenance.The unspecified procedure was completed using another device.There was no delay or patient harm associated with this event.During incoming inspection, there was foreign material inside of the light guide lens.This medwatch is being submitted to capture the reportable malfunction found during evaluation.
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The subject device was returned to olympus for evaluation.During inspection and testing, the allegation of forceps elevator would not rise above was not confirmed.In addition to the finds reported in event, the suction cylinder was shaved.The bending angle was insufficient due to elongation of the angle wire.Bending section cover glue peeled off.Bending section cover glue was discolored.The universal cord had a wrinkle.The light guide lens was chipped.The connector was corroded.The contact pin was corroded.Forceps elevator movement was not smooth.Distal end was scratched.Additional information has been requested regarding this event.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation or if additional information becomes available.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the root cause of the reported event is unable to be determined.However, the cause of the event is likely due to chemical stress from used chemical solutions or physical stress from hitting, dropping the distal end of the device.Moreover, humidity may have gone inside the light guide (lg)-lens and caused corrosion.The event can be prevented by following the instructions for use (ifu) which state: important information ¿ please read before use: warnings and cautions: do not strike, hit, or drop the endoscope¿s distal end, insertion tube, bending section, control section, universal cord, or endoscope connector.Also, do not bend, pull, or twist the endoscope¿s distal end, insertion tube, bending section, control section, universal cord, or endoscope connector with excessive force.The endoscope may be damaged and could cause patient injury, burns, bleeding, and/or perforations.It could also cause parts of the endoscope to fall off inside the patient.Olympus will continue to monitor field performance for this device.
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