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Model Number 8X23PL103DBABA |
Device Problem
Unintended Movement (3026)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/02/2022 |
Event Type
malfunction
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Event Description
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Following the information provided the customer alleged that the bed backrest actuator raised on its own.The arjo technician attended the customer's site for inspection of the bed.The complained issue was not witnessed by the technician, however he determined that the attendant control panels were defective.The technician repaired the bed by replacing faulty parts.At the time of event the patient was on the bed.No injury was sustained.
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Manufacturer Narrative
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The investigation is in progress.The conclusions will be provided within the follow-up report once the investigation is completed.
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Manufacturer Narrative
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Based on the post-market surveillance data and an arjo service technician assessment, the most likely cause of the reported unintended movement may have been the attendant control panel failure.The acp control panels, located on the outside panels of both foot end side rails, provide full control of all the bed¿s functions.The arjo technician replaced the acp control unit and other parts were fitted, and the bed was working as intended.Although it was not possible to confirm the reported issue, the service technician indicated that the most likely cause of the malfunction may have been a defective acp control unit, however based on the information gathered, the exact cause of the malfunction could not be determined.The instruction for use for the enterprise 8000x (document number: (b)(4) includes the following information related to handling of the acp control unit: ¿check that the (¿) attendant control panels operate correctly¿ - this activity is to be done by qualified personnel weekly during preventive maintenance procedures.To sum up, the bed did not meet its performance specifications due to unintended movement of the backrest section.The device was used for a patient treatment when the malfunction occurred.This complaint is deemed reportable due to allegation of unintended movement of the backrest actuator while in use with patient.
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Event Description
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Following the information provided, there was an unintended movement of the enterprise 8000x bed backrest actuator, while being in use with a patient.No injury was sustained.There was an allegation from the customer that the chest actuator raised on its own.An arjo service technician performed an evaluation of the bed and assessed, by its visual condition, that the gas spring was overused.The bed was repaired (the gas spring, the acp control unit from 2 side rails, and the battery box were replaced).
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Search Alerts/Recalls
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