Model Number 328235 |
Device Problem
Failure to Cut (2587)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/06/2022 |
Event Type
malfunction
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Manufacturer Narrative
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The manufacturing location for this product is nypro.This site is an oem manufacturing site.Therefore, (b)(4).Medical device expiration date: na.A device evaluation and/or device history review is anticipated but is not complete.Upon completion, a supplemental report will be filed.
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Event Description
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It was reported while using bd safe-clip¿ it was not clipping properly.There was no report of patient impact.The following information was provided by the initial reporter, translated from spanish to english: a follow-up call is made to the patient's attendant where the attendant reports that "i think the needle cutter does not cut the needle, but only bends it and it will be that they can send me another one" re-training is scheduled to validate the device's operation.In connection via teams, a needle cutting exercise is carried out and it is evident that the needle cutter does not cut itself, it is evidence of rust in the hole where the needle enters.Recommendations are given on the correct use and storage of the device.
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Manufacturer Narrative
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H6: investigation summary customer returned a video of a safeclip pen needle cutter.The user struggles to properly insert the pen needle into the needle cutting port.Visual inspection of the safeclip found some degree of deformation around the cutting port.Inserting a test pen needle may not have been possible due to wear and/or material inside the safeclip port.A lot history review was carried out and no related non conformances were raised in association with this packaged lot concluding all inspections were performed as per the applicable operations and met qc specifications.Based on the sample received, embecta was able to confirm the customer¿s indicated failure of the safeclip being unable to cut pen needles.The most likely root cause of the safeclip not cutting pen needles is significant wear and tear due to use over time.H3 other text : see h10.
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Event Description
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It was reported while using bd safe-clip¿ it was not clipping properly.There was no report of patient impact.The following information was provided by the initial reporter, translated from spanish to english: a follow-up call is made to the patient's attendant where the attendant reports that "i think the needle cutter does not cut the needle, but only bends it and it will be that they can send me another one" re-training is scheduled to validate the device's operation.In connection via teams, a needle cutting exercise is carried out and it is evident that the needle cutter does not cut itself, it is evidence of rust in the hole where the needle enters.Recommendations are given on the correct use and storage of the device.
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Search Alerts/Recalls
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