Catalog Number 320749 |
Device Problem
Failure to Deliver (2338)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/08/2022 |
Event Type
malfunction
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Manufacturer Narrative
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Date of event: unknown.The date received by manufacturer has been used for this field.A device evaluation is anticipated but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported that the bd ultra-fine¿ micro pen needles are too short and not the 6mm.The following information was provided by the initial reporter: stated, the ones in the box are too short and not 6mm.Stated pen needles in the box are 3mm because she measured it.
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Event Description
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It was reported that the bd ultra-fine¿ micro pen needles are too short and not the 6mm.The following information was provided by the initial reporter: stated, the ones in the box are too short and not 6mm.Stated pen needles in the box are 3mm because she measured it.
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Manufacturer Narrative
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The following fields were updated due to additional information: d10: device available for eval yes, d10: returned to manufacturer on: 03-jan-2023.H6: investigation summary: customer returned a total of 70 unused 6mm, 32 gauge pen needles from lot 2054713.It was reported by the consumer that pen needles are bruising her skin, also needles are too short.The returned samples(30) were measured for cannula length using comparator and all the needles cannula length was measured within the specified acceptance limits.Hence, the alleged issue could not be confirmed based on the samples return.A lot history review was carried out and no related non conformances were raised in association with this packaged lot concluding all inspections were performed as per the applicable operations and met qc specifications.Based on the sample received, embecta was not able to confirm the customer indicated failure.Root cause cannot be determined at this time as the issue is unconfirmed.
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Search Alerts/Recalls
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