Model Number 8884720858 |
Device Problem
Difficult to Remove (1528)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Event Description
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The customer reported after passage and examination confirming probe positioning, there was difficulty in removing the guide wire.
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Manufacturer Narrative
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An investigation is currently underway.Upon completion, the results will be forwarded.
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Manufacturer Narrative
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Additional information: h4 device manufacture date was added the device history record (dhr) was reviewed, and no abnormal process conditions were present during the manufacturing of the product that could have led to the reported condition.A sample analysis could not be performed because no photo or sample was available for evaluation.The complaint will be reopened if a sample is received.Based on the present information a root cause cannot be determined.No action plan is required at this point.The manufacturing site will continue to monitor customer complaint and feedback notifications for adverse trends that require immediate attention.This complaint will be used for tracking and trending purposes.
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Manufacturer Narrative
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The device history record (dhr) was reviewed showing no abnormal process conditions were present during the manufacturing of the product that could have led to the reported condition.The dhr review showed that all acceptance criteria inspections per established sampling levels were within acceptable limits during the production process.One sample was received for evaluation.The sample was functionally inspected.The hydromer was activated with approximately 10cc of water as stated in the instructions for use (ifu), and the stylet was able to be removed from the tube.The returned sample met specifications.The investigation was carried out with the multifunctional team.All processes and controls were found to be followed correctly.The ifu indicates, using a syringe, inject approximately 10 cc of water into the tube to activate the hydromer coating for the extraction of the stylet.Based on the analysis, no action plan is required.The manufacturing site will continue to monitor customer complaint and feedback notifications for adverse trends that require immediate attention.This complaint will be used for tracking and trending purposes.
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Search Alerts/Recalls
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