Model Number SONNET 2 CONTROL UNIT [OPUS 4 CPU] |
Device Problem
Battery Problem (2885)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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The device has not been returned to the manufacturer for evaluation.When available, a device failure analysis will be submitted as a follow up report.
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Event Description
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It was reported that the zinc air batteries were swelling in the battery pack frame of the external device so that the battery pack cover was damaged.Both parts were replaced by the care center but after replacing the batteries the same event happened again and the batteries were swelling in the battery pack again.There was leaking electrolyte observed, however the user did not sustain any injuries.
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Manufacturer Narrative
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Conclusion: according to the information received, a zinc-air battery has blown up and damaged the battery pack covers.Investigation conducted on the concerned devices found signs of usage and also mechanical damage attributable to the zinc air battery expansion.However, the audio processor and battery pack frame are still electrically functional.The observed expansion was therefore most likely caused by a defective zinc air battery.The recipient did not get injured due to this issue.This is a final report.
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Event Description
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It was reported that the zinc air batteries were swelling in the battery pack frame of the external device so that the battery pack cover was damaged.Both parts were replaced by the care center but after replacing the batteries the same event happened again and the batteries were swelling in the battery pack again.There was leaking electrolyte observed, however the user did not sustain any injuries.Sonnet 2 speech processor has been exchanged.
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Search Alerts/Recalls
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