Model Number 71992-01 |
Device Problems
Unable to Obtain Readings (1516); Device Displays Incorrect Message (2591)
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Patient Problems
Bruise/Contusion (1754); Hypoglycemia (1912); Loss of consciousness (2418); Convulsion/Seizure (4406)
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Event Date 11/02/2022 |
Event Type
Injury
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Event Description
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A customer reported a ¿scan again in 10 minutes¿ sensor error message with the adc device and was unable to obtain readings.As a result, customer experienced a loss of consciousness, a seizure, "fell and broke finger (left hand thumb), facial injury (abrasions, bruises)" and was unable to self-treat.Customer had contact with a healthcare professional (ambulance) who provided glucose as treatment for the diagnosis of hypoglycemia.Customer further reported having contact with a healthcare professional at a "surgical university clinic in langen" at a later date who performed an x-ray on broken thumb.No further information was provided.There was no report of death or permanent impairment associated with this event.
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Manufacturer Narrative
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At this time, product has not yet been returned.An extended investigation has been performed for the reported complaint and determined that there was no indication that the product did not meet specification.The dhrs (device history record) for the libre sensor and sensor kit were reviewed, and the dhrs showed the libre sensor and sensor kit passed all tests prior to release.If the product is returned, a physical investigation will be performed and a follow-up report submitted.All pertinent information available to abbott diabetes care has been submitted.
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Manufacturer Narrative
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Sensor (b)(6) has been returned and investigated.Visual inspection was performed and no issues were observed on sensor patch.Data was extracted from returned sensor using approved software.Sensor was found to be in state 5 (indicating normal termination).The sensor plug was properly seated in the mount.The sensor plug was removed and the plug assembly was inspected, no issues observed.Sensor was reprogrammed and sim vivo (simulation of the electrical signal produced by the sensor tail) test was performed.All results were within specification.No malfunction or product deficiency was identified.Therefore, this issue is not confirmed.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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A customer reported a ¿scan again in 10 minutes¿ sensor error message with the adc device and was unable to obtain readings.As a result, customer experienced a loss of consciousness, a seizure, "fell and broke finger (left hand thumb), facial injury (abrasions, bruises)" and was unable to self-treat.Customer had contact with a healthcare professional (ambulance) who provided glucose as treatment for the diagnosis of hypoglycemia.Customer further reported having contact with a healthcare professional at a "surgical university clinic in langen" at a later date who performed an x-ray on broken thumb.No further information was provided.There was no report of death or permanent impairment associated with this event.
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Search Alerts/Recalls
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