Model Number 72114-01 |
Device Problems
Unable to Obtain Readings (1516); Device Displays Incorrect Message (2591)
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Patient Problems
Loss of consciousness (2418); Convulsion/Seizure (4406)
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Event Date 12/23/2022 |
Event Type
Injury
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Manufacturer Narrative
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The product has been requested back for an investigation.A follow-up report will be submitted once additional information is obtained.The date of event is unknown.The date entered is the date abbott diabetes care became aware of the event.N/a was selected for g4 as it is unknown if the user was using android, ios, or a reader with the fs libre 3 sensor.The device mfg date is unknown.The date entered is the date abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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A webform complaint was received in which it was reported a customer received a "replace sensor" message on the adc device and was unable to obtain readings.As a result, customer experienced loss of consciousness and/or seizure and required third-party treatment in the form of juice, sugar, or food by a non-healthcare professional.No further details were provided and attempts to gather additional information were unsuccessful.There was no report of death or permanent impairment associated with this event.
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Event Description
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A webform complaint was received in which it was reported a customer received a "replace sensor" message on the adc device and was unable to obtain readings.As a result, customer experienced loss of consciousness and/or seizure and required third-party treatment in the form of juice, sugar, or food by a non-healthcare professional.No further details were provided and attempts to gather additional information were unsuccessful.There was no report of death or permanent impairment associated with this event.
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Manufacturer Narrative
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At this time, product has not yet been returned.An extended investigation has been performed for the reported complaint.There was no indication that the product did not meet specification.Dhrs for the fs libre sensor and fs libre sensor kit were reviewed and the dhrs showed the fs libre sensor and sensor kit passed all tests prior to release.If the product is returned, the case will be re-opened and a physical investigation will be performed.All pertinent information available to abbott diabetes care has been submitted.This serves as a correction report as the initial mdr report inadvertently was missing the extended investigation on the reported sensor.H6 adverse event problem and h10 - addtl mfg narrative have been updated to include extended investigation findings.Section h-4 (device mfg date) has been updated.
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Search Alerts/Recalls
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