Model Number 320550 |
Device Problem
Failure to Prime (1492)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/07/2022 |
Event Type
malfunction
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Event Description
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It was reported that 2 bd nano¿ 2nd gen pen needles were unable to prime.The following information was provided by the initial reporter: consumer stated no insulin flow when priming.
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Manufacturer Narrative
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Date of event: unknown.The date received by manufacturer has been used for this field.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Manufacturer Narrative
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Device available for eval yes, returned to manufacturer on: 03-jan-2023.: investigation summary: customer returned one pen needle.It was reported by the consumer that needle was bent prior to injection and needle clogged during priming.The needle was visually inspected and was found bended on the non-patient end side.Based on the damage present the needle bending may have occurred accidently, while the user was preparing the pen needle for use.Potentially if the pen was not aligned with the canula.As a result of the bend needle there will be no flow through the needle which refers to the customer complaint of the needle clog during priming.Refer to the attached photos.A lot history review was carried out and no related non conformances were raised in association with this packaged lot concluding all inspections were performed as per the applicable operations and met qc specifications.Based on the samples received, embecta was able to confirm the customer¿s indicated failure of needle clog.The root cause of the needle appears to be accidental damage from stresses caused by the user during routine use.This would have also given the impression that the needle was clogged since insulin would be unable to pass through the cannula.
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Event Description
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It was reported that 2 bd nano¿ 2nd gen pen needles were unable to prime.The following information was provided by the initial reporter: consumer stated no insulin flow when priming.
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Search Alerts/Recalls
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