Model Number 71992-01 |
Device Problems
Unable to Obtain Readings (1516); Device Displays Incorrect Message (2591)
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Patient Problems
Hypoglycemia (1912); Shaking/Tremors (2515)
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Event Date 11/28/2022 |
Event Type
Injury
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Manufacturer Narrative
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The product has been requested back for an investigation.A follow-up report will be submitted once additional information is obtained.The device manufacturing date is unknown.The date entered is the date abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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A customer reported via webform a sensor error message with the adc device and was unable to obtain readings.As a result, customer experienced "shaking because glucose went low" and was unable to self-treat.Customer required third-party intervention by roommate who provided sugar as treatment.No further information was provided.There was no report of death or permanent impairment associated with this event.
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Manufacturer Narrative
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Sensor (b)(6) has been returned and investigated.The sensor plug is properly seated and no physical damage was observed on the sensor patch.Extracted data from the returned sensor using approved software.The sensor was found to be in sensor state 3 (indicating the sensor was paired within the last 14 days).Visual inspection has been performed on the sensor plug assembly, no failure modes were observed.Sim vivo testing (simulation of the electrical signal produced by the sensor tail) was performed and all results were within specification.No malfunction or product deficiency was identified.Therefore issue is not confirmed.An extended investigation has been performed for the reported complaint and it has been determined that there was no indication that the product did not meet specification.The dhrs (device history review) for the libre sensor and libre sensor kits were reviewed and the dhrs showed the libre sensor and libre sensor kits passed all tests prior to release.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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A customer reported via webform a sensor error message with the adc device and was unable to obtain readings.As a result, customer experienced "shaking because glucose went low" and was unable to self-treat.Customer required third-party intervention by roommate who provided sugar as treatment.No further information was provided.There was no report of death or permanent impairment associated with this event.
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Search Alerts/Recalls
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