Model Number 72081-01 |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/16/2022 |
Event Type
malfunction
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Manufacturer Narrative
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Repeated attempts by adc to retrieve the product were unsuccessful and/or the customer discarded the product.At this time product has not yet been returned.An extended investigation has been performed for the reported complaint and there was no indication that the product did not meet specification.Dhrs for the fs libre sensor and fs libre sensor kit were reviewed and the dhrs showed the fs libre sensor and sensor kit passed all tests prior to release.If the product is returned, a physical investigation will be performed and a follow-up report submitted.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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A customer reported receiving erroneous glucose results from an abbott diabetes care device.The results when plotted on a parkes error grid fell into either the c, d, or e zone.There was no report of death, serious injury, or mistreatment associated with this event.
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Event Description
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A customer reported receiving erroneous glucose results from an abbott diabetes care device.The results when plotted on a parkes error grid fell into either the c, d, or e zone.There was no report of death, serious injury, or mistreatment associated with this event.
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Manufacturer Narrative
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Sensor (b)(6)was returned and investigated.Visual inspection was performed on the returned sensor, no issues were observed.Data was extracted using approved software, and extraction was successful.Low sensor signal was observed.Extended investigation has been performed for the reported complaint and there was no indication that the product did not meet specification.Dhrs for the fs libre sensor and fs libre sensor kit were reviewed and the dhrs showed the fs libre sensor and sensor kit passed all tests prior to release.Visual inspection on the returned puck was performed and did not observe any evidence of misuse or abnormalities.De-cased the returned puck and observed no issues with its electrical components or sensor flag, indicating there were no obvious hardware issues with the printed circuit board assembly.Smu test was performed for accuracy of the returned puck's readings and observed to have electrical current and temperature values within specification, indicating no accuracy issues were present in the returned puck and that the puck's thermistor was fully functional.Returned puck's poise voltage was checked and observed values within specification, indicating no issues with electrical signal lines integral to the glucose reading process.No abnormalities were observed during testing.The returned puck passed all testing, and no evidence of a product malfunction was observed during the investigation therefore this issue is not confirmed.All pertinent information available to abbott diabetes care has been submitted.Section d4 (serial number) and h4 (device mfg date) were updated based on return product download.Section d4 (serial number) was updated from (b)(6)to (b)(6).Section h4 (device mfg date) was updated from 7/11/2022 to 7/17/2022.
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Search Alerts/Recalls
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