This mdr was generated under protocol b10010116, as a result of warning letter cms# (b)(4).A device history record (dhr) review was conducted and no issues were noted during manufacture.No product sample was received; therefore, visual and functional testing could not be performed.The reported issue could not be confirmed, and a root cause could not be determined since no product sample was received for evaluation.If the product is returned, the manufacturer will reopen this complaint for further investigation.This event was reported to fda under mw5107216.
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