(b)(4) the customer returned two broken clip halves, one hook half and one pierced boss, from one unit of 544230 hemolok ml clips 6/cart 84/box for investigation.The returned sample was visually examined with and without magnification.Visual examination revealed that the broken clip was broken in half at the hinge.Evidence of use in the form of biological material was observed on the returned sample.The device history review for the product hemolok ml clips 6/cart 84/box lot# 73j2200504 investigation did not show issues related to the complaint.The ifu for this product, l02425 rev.02, was reviewed as a part of this complaint investigation.The returned broken clips were broken at the hinge during loading.The root cause is due to inadequate specifications for insert mismatch in the highest stress area of the hinge, which is a design related issue.The reported complaint of broken/detached parts - clip - hinge was confirmed based upon the sample received.One broken clip returned, and were broken in half at the hinge.The clip breaking at the hinge during loading was determined to be the result of insert mismatch at the hinge area on the pierce leg side of the hinge.The root cause is due to inadequate specifications for insert mismatch in the highest stress area of the hinge, which is a design related issue.A capa has been previously opened to further investigate issues related to clip breakages.Teleflex will continue to monitor and trend on complaints of this nature.
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