(b)(6)the customer returned one loose clip from unit 544253 hemolok xl clips 3/cart 42/box.The loose clip was visually examined with and without magnification.Both pierced bosses were broken off the loose clip.R and d was consulted about the broken clip and the clip breaking at the pierced bosses.The documented root cause is a lack of specifications around boss requirements leading to insufficient controls of porosity/run-times at the supplier.A capa has been previously opened to further investigate issues related to clip breakages.Functional inspection could not be performed due to the damage on the returned clip.The device history review for the hemolok l clips 3/cart 42/box lot# 73e2200864 investigation did not show issues related to the complaint.The ifu for this product, l02425, was reviewed as a part of this complaint investigation.The ifu states, "always check the alignment of the applier jaws before use.When closed, jaw tips should be directly aligned and not offset.Alignment of the jaw is critical for safe application of the clip.If this is not done, patient injury may occur.Proper maintenance, care and cleaning are necessary to ensure proper functionality." the returned loose clip was broken at the pierced bosses which is due to a lack of specifications around boss requirements leading to insufficient controls of porosity/run-times at the supplier.This is a design related issue.The reported complaint of brok en/detached parts-clip-boss was confirmed based upon the sample received.
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