A steris service technician arrived onsite to inspect the reliance vision single chamber washer.The technician found that during the unloading process the unload door of the washer became jammed by the rack while being closed.The employee subject of the reported event attempted to free the rack manually by pushing it into the unit.The door began to close and pinched her hand between the door and the rack resulting in the reported event.She was able to pull her hand out and the door retracted.The reliance vision single chamber washer operator manual states, "if an obstruction is present in chamber door, do not attempt to remove the object." the reliance vision single chamber washer operator manual states, "warning - personal injury hazard: when doors are closing, a pinch point is created at hinges.Keep fingers away from door hinges to prevent pinching." the technician tested the door's safety bar and the operation and function of the unit.The technician found the unit to be operating according to specifications and returned it to service; no repairs were required.The technician counseled the user facility on the proper operation of the reliance vision single chamber washer, specifically, they should not attempt to manually clear a rack while the door is moving.No additional issues have been reported.
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